Our Policies
Cancellation Policy:
If for any reason, you need to cancel your bonfire with us, we request that you notify us at your earliest possible convenience or at least 2 business days prior to your scheduled bonfire. You can contact us via email at - bonfiresatthebeach30a@gmail.com (mailto:bonfiresatthebeach30a@gmail.com) or by calling 850-308-1013. A non refundable deposit of $202+tax is collected upon reservation of your bonfire. Should you cancel at least 2 days prior to the date of your bonfire a refund will be issued minus the non refundable deposit. if cancellations are made with less than 48 hours notice, a refund will not be issued.
Inclement Weather Policy:
Our goal is to ensure you have an amazing experience with us and we will go above and beyond to make that a reality. Unfortunately, there are things out of our control due to the fact that this is an outdoor event. Should severe weather occur or certain conditions that force Code Enforcement to prohibit beach bonfires (Including inclement weather, turtle nests, beach closure etc.), we can move your reservation to another day, if a permit from SWFD is available, with an additional $157+tax new permit fee. If rescheduling is not an option, refunds for inclement weather can not be issued. In the event of rain on the day of your bonfire our attendant will be in contact with you to change starting time to try and avoid the rain. You are welcome to join our attendant down at the beach and wait until the weather clears up together. Please reach out to us with any questions or concerns you may have. We will do our absolute best to try and accommodate you.
Terms & Conditions:
Please note that the customer is personally responsible for all lost, damaged or stolen items and personal injury to self and their guests. Customers assume responsibility for the conduct of their guests and not bringing any items that are prohibited by Code Enforcement onto the beach. The customer must adhere to the strict rules that the county has put in place. Should these rules be broken the customer will be responsible for any fines given by Code Enforcement officers. These rules include: no glass on the beach, no lights on the beach, no exploding items such as confetti, no floating lanterns, no extra fire sources, no food vending on the beach including food delivery services, no fireworks, do not burn anything other than the firewood provided. Our attendant is there to assist you but is by no means a fire professional. Customer is responsible for keeping himself and all guests at a safe distance from the fire. Any children under the age of 18 must be accompanied by an adult at all times.
In completing payment, I (The customer), understand and agree to the terms and policies stated above. These policies include : Cancellations, inclement weather, refunds, non refundable deposit etc. I acknowledge that the deposit is non refundable and that no refunds will be issued for weather conditions or any conditions prohibiting bonfires by Code Enforcement. I also consent to be contacted by Bonfires at the Beach 30a via text/email/phone regarding my bonfire.
RELEASE OF LIABILITY AND CONSENT
I (The customer), acknowledge the possible risk of being near an open flame and assume responsibility for myself and all of my guests. I release Beach Service on 30A/Bonfires at the Beach 30a and its employees from any harm incurred or lost, damaged or stolen items. I understand that the Bonfires at the Beach 30a's attendants/employees are not trained in medical treatment or fire safety professionals and are not to be held responsible. I assume all responsibility for any accident that might happen. I Understand that being near a bonfire is dangerous and will take the proper precautions to protect myself and my guests from any harm/injuries. I acknowledge that this purchase is for the rental of beach equipment only.